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Six Sigma Green Belt Certification
( Three day Workshop )
About the Course :
Achieving "customers delight through zero-defect", has been an ever-growing challenge in any industry. Six Sigma practices have proved over years and are now established as extremely powerful (yet user-friendly) tools to achieve such business excellence.

Huge popularity of Six Sigma practices is due to its following characteristics

• It is data-driven and measurable (unbiased and undisputed)
• ROI (return on investment) is easier to assess
• Quick launching (unlike huge documentation based process framework)
• Short time line (project based approach)
• It does not clash with any quality models (like ISO 9001, SEI CMMIฎ)
• Application can be anywhere in service, product and process (like functions - engineering, support, HR, product management, marketing – sales, finance – accounts)

This workshop provides an insight into the entire array of Six Sigma practices, which includes:

• Overview to Six Sigma
• Six Sigma – its statistical association
• Setting up organizational context for practicing Six Sigma
• Overview to Six Sigma methodologies (DMAIC and DMADV)
• Developing Six Sigma champions
• Six Sigma deployment (a project approach)
• Plenty of hands on information (checklists and application areas)
• Industrial best practices
• Use of MINITAB
• Statistical Process Control (SPC)
• Basics industrial statistics

After attending this work shop, the participants can comfortably sit for the Green Belt Certification Exam conducted by Qvalue and extended benefits are;

• Collaborating with management to identify areas of practice in an organization
• Developing the champions for deployment
• Steering Six Sigma deployment (using project approach) across the organization
• Finally assessing ROI for such improvement initiatives

Workshop Format :
With a view to closely synchronise the course-contents with real life scenarios, this faculty-led workshop will encourage active involvement of participants.

For “better understanding” of course-contents and “higher acquaintance” with real life problems, the workshop will have intermediate exercises.

Workshop Contents :
The workshop covers the topics as below. There are exercises in between.
Introduction to Quality Concept
Basic Industrial Statistics and Problem solving tools

Introduction to Six Sigma

• Evolution and terminologies
• Impact on business performance
• Statistical computation (* please refer to note as below)

Setting context (for practicing Six Sigma)

Six Sigma Methodologies
• Methodologies
• DMAIC
• DMADV (or DFSS)
• Easy to refer Checklists

Organization and Six Sigma Champions
• Yellow - Green - Black belts and Champions
• Roles and responsibilities

Six Sigma Deployment
• Project approach
• Road map and deployment
• Project closure (success factor)
• Return on Investment (ROI)
• Automation support

Typical Six Sigma Applications
• Inventory of application areas in IT and non-IT industries

Best practices on Six Sigma
• Best practices
• Lean Six Sigma
• Others
• Things to avoid
• Sustaining momentum of Six Sigma

Practical guidance to MINITAB

(*) Note:
The workshop focuses on such “statistical areas” as necessary to understand and practice Six Sigma methodology. The participants do not need to have prior statistical proficiency.

Who should attend :
The workshop will be highly beneficial to attendees with some experience in (or association with) project execution. In particular, the following audience would appreciate the workshop –

• Product group member or Business analysts
• Developers and other project team members
• Team or Module Leaders
• Project managers
• Delivery managers
• Quality or Testing group members
• Members of customer service and other support service like
• Network management
• HR and resource management
• Training
• Finance and accounts
• Sales and marketing
• Business development
• Future Green Belts and Black Belts


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