| Corporate Communication |
| ( Two day Workshop ) |
| About the Course : |
This two-day course is essential for those who want to understand how some essential soft skills like business communication, interpersonal skills and presentation skills are crucial to the effective functioning of any modern business organization. The course commences with a discussion on the need and use of effective communication as a key process which evolve around an organisation.
The theory presented during the course is supported by a number of role play, games and group activities that demonstrate the need of and efficiency of communication and presentation skills in an organizational environment. |
| Workshop objectives : |
| By the end of this course the participants will be able to:
• A clear understanding of the need of good communication, its process and flow
• Learning the effectiveness of the intra management communication in an organisation
• Ability to resolve problems in an organisation with the help of communication
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| Workshop Contents : |
| The two day workshop would cover the topics as noted below. There would be games and activities at appropriate junction points to drive home the concepts and the objectives
Day 1:
First Half
• The Basics of Effective Inter personal Communication
• Listening Skills
• Non Verbal Communication
Second Half
• Types of Business Communication
• Netiquette
• Get email under control
• Letter Writing
• Tips for getting your business letters read
Day 2:
First Half
• Report Writing
• Internal Memoranda
• PPTs do's and dont's
• Presentation Quotation & quotes
• Delivering Interactive Presentations
• Are you a cell phone sinner
• Cell phone do's and dont's
• Telehone Etiquette
• Voice Mail etiquette
• Facilitating a video conference
• Improving your conference calls
Second Half:
• Public speaking skills
• How to make effective introductions
• What you should know about group discussions
• General Business Etiquette
• Business Lunch Etiquette
• What are Good Manners
• Good Personal Hygiene
• Dress Speak for Men
• Dress Speak for Women
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